Returns & Exchanges
At Leon's, we want you to be completely satisfied with your home furnishings, which is why we offer a comprehensive return and exchange policy for items in original condition. If your purchase doesn't perfectly fit your space, our team is here to help you find the right solution within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer service team or visit your local Leon's showroom with your original sales receipt to begin the return or exchange process.
- 2.Prepare Item for Inspection
Ensure the furniture or appliance is in its original, unused condition and includes all original packaging, manuals, and accessories.
- 3.Schedule a Pickup
For large furniture items, our logistics team will coordinate a convenient time to inspect and collect the item from your home; a restocking fee may apply.
- 4.Receive Your Refund
Once the item is received and inspected at our warehouse, your refund will be processed to the original method of payment, typically within 7-10 business days.